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just had customer back with a bullet that won't shut. Goes in but will not engage so key can be removed. Standard ovel sterling bullet and length is fine. Also champfered the pop up pin. LOck has had a standard bullet in the past with no probs

Any ideas anyone?

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18 hours ago, grahamparker said:

Housing may have been tampered with, check the hole inside the housing where the pin sits as i have heard of this before they fill it with paper, if they get it right only enough of the pin pops up making the owner think it is locked. It can then easily be pulled out from it's housing with little effort later.

Cheers Graham. I'm going to look at the shutters this affy. I've made a little 'L' shaped probe to do just what you suggest.

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