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Timpson watch lifetime guarantee

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Still see loads from before 2010 coming in. I usually write them a new card if their old one is getting a bit nasty.

no small print to get out of anything. Happy to have a returning customer.

if the watch stops working we can offer a service, I’ll never force it because I don’t want them thinking it was me that damaged it. Once they have a service their guarantee continues.

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Can imagine all sorts of problems  if some of our customers are anything to go by the amount of people that come in for a battery  that think the only thing that goes wrong is the battery is unbelievable then there are the customers that say it was ok when I brought  it in for a battery yet it was not working  and you just can’t get through to them that other things go wrong  and we only charge a fraction of what timpsons  charge would like to see a price guide for timpsons charges

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  • 1 year later...

Do you have to take your watch back to the branch you got the initial battery replacement and guarantee card from? There’s nothing on the card to say where I got it, just the make of the watch and the date I got the first one in 2015. I’ve had one other since then but went to the original branch for that. I have one closer to me now, can I take it there does anyone know? Thanks 

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