NYKeys 65 Report post Posted August 14 Anyone else had a call from SKS this morning saying they had a powercut yesterday? Quote Share this post Link to post Share on other sites
Simes 244 Report post Posted August 14 3 hours ago, NYKeys said: Anyone else had a call from SKS this morning saying they had a powercut yesterday? No I haven't but I tried to log on to the website this morning and it said that my account was no longer active??? Quote Share this post Link to post Share on other sites
kirkybob 117 Report post Posted August 14 10 minutes ago, Simes said: No I haven't but I tried to log on to the website this morning and it said that my account was no longer active??? I logged on and ordered about an hour ago and had confirming email 1 Simes reacted to this Quote Share this post Link to post Share on other sites
Simes 244 Report post Posted August 14 4 hours ago, kirkybob said: I logged on and ordered about an hour ago and had confirming email I rang them and they had to reset the password. Strange? Quote Share this post Link to post Share on other sites
abababa 128 Report post Posted August 14 I processed an order yesterday with SKS at around 11am and it arrived today. Quote Share this post Link to post Share on other sites
Paolo SKS 1 Report post Posted August 15 Dear @NYKeys, As our staff have informed you, unfortunately on Tuesday afternoon there was a power cut in our area which lasted until the evening. Due to this inconvenience we were unable to ship some orders and also to inform customers of the issue until yesterday morning. Unfortunately this was out of our control. Dear @Simes, If for any reason your account was not active, we reset your password as it was done, nothing strange. Kind regards, Paolo Leccese Sales Manager SKS LTD Quote Share this post Link to post Share on other sites
Simes 244 Report post Posted August 15 27 minutes ago, Paolo SKS said: Dear @NYKeys, As our staff have informed you, unfortunately on Tuesday afternoon there was a power cut in our area which lasted until the evening. Due to this inconvenience we were unable to ship some orders and also to inform customers of the issue until yesterday morning. Unfortunately this was out of our control. Dear @Simes, If for any reason your account was not active, we reset your password as it was done, nothing strange. Kind regards, Paolo Leccese Sales Manager SKS LTD Thanks for clarifying Quote Share this post Link to post Share on other sites
