NYKeys Posted August 14, 2019 Report Share Posted August 14, 2019 Anyone else had a call from SKS this morning saying they had a powercut yesterday? Quote Link to comment Share on other sites More sharing options...
Simes Posted August 14, 2019 Report Share Posted August 14, 2019 3 hours ago, NYKeys said: Anyone else had a call from SKS this morning saying they had a powercut yesterday? No I haven't but I tried to log on to the website this morning and it said that my account was no longer active??? Quote Link to comment Share on other sites More sharing options...
kirkybob Posted August 14, 2019 Report Share Posted August 14, 2019 10 minutes ago, Simes said: No I haven't but I tried to log on to the website this morning and it said that my account was no longer active??? I logged on and ordered about an hour ago and had confirming email Simes 1 Quote Link to comment Share on other sites More sharing options...
Simes Posted August 14, 2019 Report Share Posted August 14, 2019 4 hours ago, kirkybob said: I logged on and ordered about an hour ago and had confirming email I rang them and they had to reset the password. Strange? Quote Link to comment Share on other sites More sharing options...
abababa Posted August 14, 2019 Report Share Posted August 14, 2019 I processed an order yesterday with SKS at around 11am and it arrived today. Quote Link to comment Share on other sites More sharing options...
Paolo SKS Posted August 15, 2019 Report Share Posted August 15, 2019 Dear @NYKeys, As our staff have informed you, unfortunately on Tuesday afternoon there was a power cut in our area which lasted until the evening. Due to this inconvenience we were unable to ship some orders and also to inform customers of the issue until yesterday morning. Unfortunately this was out of our control. Dear @Simes, If for any reason your account was not active, we reset your password as it was done, nothing strange. Kind regards, Paolo Leccese Sales Manager SKS LTD Quote Link to comment Share on other sites More sharing options...
Simes Posted August 15, 2019 Report Share Posted August 15, 2019 27 minutes ago, Paolo SKS said: Dear @NYKeys, As our staff have informed you, unfortunately on Tuesday afternoon there was a power cut in our area which lasted until the evening. Due to this inconvenience we were unable to ship some orders and also to inform customers of the issue until yesterday morning. Unfortunately this was out of our control. Dear @Simes, If for any reason your account was not active, we reset your password as it was done, nothing strange. Kind regards, Paolo Leccese Sales Manager SKS LTD Thanks for clarifying Quote Link to comment Share on other sites More sharing options...
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