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hakeemz

Davenport Burgess unwilling to help ?

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strange one this..ordered some silca lf56 equiv blanks from davenport, was told they are HD lf64, but when they arrived they were not the right blank (pic) , called them back they said send us the photo, sent it, no reply for 2 days, sent another email then called them to which received an email saying computer says lf64 is same as lf56 silca so thats it..i emailed them again askin g them to look at the photo ..no reply, called them this morning to which someone called kim said again COMPUTER SAYS LF64???  i explained.. she said we will look into it and get back,, i asked how long roughly will that take 2 days 3? to which she said no a lot longer...i explained i need these for a customer but she was adamant there is nothing they can do

   really? there is nothing you can do?

WhatsApp Image 2019-02-15 at 15.41.35 (1).jpeg

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hd lf 64 in picture is about 15mm shorter than silca lf56 , not to mention a different profile completely..i think there has been a mixup somewhere as in all the cross refs this is the match you get,,but anyhow thanks all its sorted now..

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