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Unocode 399 Optical Reader Error

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Has anyone come across this before? I'm getting it everytime I try a key, I have tried a test from the manual and the status stays "OFF". I am presuming in spare part time?




Carefully follow the instructions that are on the machine’s display. Check that the optical reader’s
status changes from OFF to ON
NOTE: if the OFF/ON transition is not made, contact Silca’s Technical Assistance Dept.
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