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Unocode 399 Optical Reader Error


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Hi,

 

Has anyone come across this before? I'm getting it everytime I try a key, I have tried a test from the manual and the status stays "OFF". I am presuming in spare part time?

 

Thanks

 

Test 1: OPTICAL READER
Carefully follow the instructions that are on the machine’s display. Check that the optical reader’s
status changes from OFF to ON
.
NOTE: if the OFF/ON transition is not made, contact Silca’s Technical Assistance Dept.
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