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1 hour ago, lock&quay said:

Ivor from SKS  was great   we just talked about Bands I don't think He actually sold me anything & I don't think He cared :)

Hence the decision to reduce the number of 'Reps' as they weren't selling enough to justify the cost.  Having a cup of tea and a chat is not enough, commercially, to justify upwards of £40k per annum plus expenses.

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2 hours ago, keithm said:

Hence the decision to reduce the number of 'Reps' as they weren't selling enough to justify the cost.  Having a cup of tea and a chat is not enough, commercially, to justify upwards of £40k per annum plus expenses.

Having said that his visits did keep me using the company when I could have gone else where , answering questions about products etc. .

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2 hours ago, lock&quay said:

Having said that his visits did keep me using the company when I could have gone else where , answering questions about products etc. .

PR is a big part of selling, of course it is, but it has to be cost effective ;-)

 

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7 hours ago, keithm said:

Hence the decision to reduce the number of 'Reps' as they weren't selling enough to justify the cost.  Having a cup of tea and a chat is not enough, commercially, to justify upwards of £40k per annum plus expenses.

Do you have any positions for reps earning £40k + expenses going at the moment Keith? If so, you know where to find me :lol:

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12 hours ago, petercoulson said:

Harold Woodworth Tom, a leg end. I never did manage to get him to stop talking. 

I remember Harold very well, and you are right, he could talk for England, but a very nice bloke.

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My sales Rep Porter, acts like he's your best friend when hes in your shop but if you ask him any questions about the products or ask support questions after, he ignores them... then, after ignoring 6 or 7 emails, comes into your shop again acting like he's your best friend...  needless to say I chased him...  How hard is it to understand that after-sales is important.  Off-course i'm going to order from SKS again, but small orders.  Why give these horrible Reps the commission?!

http://sks.cx/docs/sks/salesareas2015.pdf

 

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13 hours ago, petercoulson said:

Count, I know exactly where Keith is coming from that's not wages that's cost once you add in vehicles travel costs etc 40,000 is on the conservative side

Thank you Pete, I knew someone would bite!!!

 

If you add fuel, NI and Pension contributions you will be closer to £50k

 

Count, sometimes you need to read the post properly, the devil is in the detail ;-) :-)

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38 minutes ago, keithm said:

Thank you Pete, I knew someone would bite!!!

 

If you add fuel, NI and Pension contributions you will be closer to £50k

 

Count, sometimes you need to read the post properly, the devil is in the detail ;-) :-)

Sorry, I wasn’t trying to sound like I didn’t believe you.

ive had enough of my job and can’t afford to open my own.

the rep job sounds like a good package especially with all the tea drinking.

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Ha ha! I know, it's just that most people would not read that right and see the £40k as salary, which I clearly never stated, heh ho.

 

We took our reps off the road years ago for all the above reasons.  With customers always wanting the best price, we have to be very careful on costs ;-) 

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I use to have staff in my shop & I thought  "Why am I out fitting locks I hate fitting locks "  just to pay their wages & I'd always take more in the shop when I was in there & to pay someone full time I'd have to double my turn over .  Anyway from a suppliers point of view the most powerful tool you have is having a good website I don't always go by price , emails for deals & new products .If I want to know about a new product I ask on a few forums , I'd never trust what a rep says .

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Someone has reported part of this topic under the name of 'Guest' but hasn't stated just what it is exactly that they're concerned about.

Please let me know what the issue is and I'll review it.

Rick.

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5 minutes ago, kobblers said:

Someone has reported part of this topic under the name of 'Guest' but hasn't stated just what it is exactly that they're concerned about.

Please let me know what the issue is and I'll review it.

Rick.

I'll bet it is me slagging of Phil Binns :-D

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