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I know this has been touched on before .....

 

A woman brings in a one sided detached handle on an expensive suitcase - I fixed it while you wait with a small nut and bolt - she's over the moon gives me a tenner - I'm over the moon !

....she's been to 3 other 'repairers' in this area , all said it's not possible ....

....come on what's wrong with people in this trade ?

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I never say something isn't possible, I may not always have the equipment or the time to do it but if that's the case I'll almost always recommend another independent shop who can do it.

Pretty much what I do. Personally I don't have a selection of nuts and bolts in my shop, never needed them in twenty years, not going to get them on the off chance one customer might need them.

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