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Carriage Charges


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Just had a small parcel delivered from **********. They stung me £10.50 for carriage. The same day I had a slightly larger parcel from Mastergrave and they only charged £4.50. It seems ******** uses this method of boosting their profits at our expense so beware.

 

Both parcels were about the same weight.

 

Edited by moderator. please read the terms and conditions of this forum.

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It would have been helpfull if you had taken the parcel to the post office to see what the actual cost was as 2 parcels looking alike and feeling alike can have very different costings on post office scales.

Did one come from a private carrier and one via Royal Mail? you dont give tto much to capare with Russel for a scathing attack like that, proof should be provided in the event of a claim like that as it can be regarded as a slanderous statement, please be aware of the wording as I feel your post may very well get deleted very quickly and could be seen as a personal attack on a member or company. Please be aware that the forum was not set up for this purpose but to help where needed.

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companies like mastergrave, amazon, etc etc who are sending parcels by the hundreds get brilliant deals from parcel companies. we get a good deal but not brilliant because we dont send that many.

 

as for the post office you can just forget about them now, anything that weighs more than 2kg is too expensive to send and there is no guarantee of delivery or tracking whereas a parcel company will deliver next day and you can live track everything. i think our post charges vary between £4 and £8 that is why i recommend that repairers are sometimes better off ordering from a wholesaler where they are more expensive but delivery is included. you have to look at the whole picture and get a quote beforehand if necessary

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I can understand your predicament Russell, I too thought I was being ripped off by a seller on ebay, until I sold something myself.

 

I then had to parcel the thing up and take it 3 miles to the nearest Post Office to send via Recorded delivery. No to mention a25 minute wait in a queue while bloody old age bods were getting their pensions I had to pay a 30p parking charge then drive the 3 miles back home. come to think of it why is it not compulsorary for Pensioners to stay indoors between the hours of 12 & 2 pm. It infuriates me and yes I'm one of them to have to stand behind them while they whitter on about sod all then ask for one slice of Ham and one bloody tomato when every working bloke and blokess is trying to get their luches and pay the bills.

 

What I'm realy getting at Russell is that there can be costs that you do not see that have to be taken into the equation.

 

At first I was all for deleting the posts but I think that there is something to be learned by all in these posts and am pleased that only the names have been removed to protect the innocent.

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Talking about courier charges i found a business that does a courier refferal service, basically they have accounts with the big couriers so get volume discounts which are then passed onto their customers. Example, needed to post an order for ebay customer, quoted £15+vat by DHL online, went to this other one and the same DHL service was £6.99+vat

 

Hope i can post their link, here goes

 

http://www.interparcel.com/

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Something to remember is that most Companies, including us, charge for P&P. This is not just a charge for postage/carrier, it also includes packing! For example, packing materials and admin. An often forgotten part of P&P!

 

In addition, it depends which service you need for the parts sent, post or carrier. If the item/items are high value for instance, we prefer to send them via carrier so the parcel is trackable, this will of course be more costly.

 

The alternative is to put this 'packing' charge on to the price of parts :? therefore giving you a more 'attractive' looking 'postage' price.

 

Keith

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Guest Iain Cheall

I was asked to supply some rossettes and a little trophy to a local school charity night, I was more than happy to do this, but when the rosettes arrived in a huge box weighed down with 10 copies of thier old catalogue and I was charged more for the postage than the rosettes.

I asked them about it and was pleased when they sent me a credit note out :D

 

The charity night was a huge success and I had loads of publicity for my troubles :wink: which helped just before Christmas.

 

I used to place orders as and when but now tell customers that I only order once a week and if they are in a hurry tell them they will have to pay the carraige charges. They usually wait :)

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