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should you charge for hole punching?


Guest Jon smith
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Guest Jon smith

Hi,

I was just wondering should there be a charge for putting holes in belts, shoes etc?. If so what kind of price structure should it be? or should it just be a free service :?: As I charged a lady £1 for 3 holes and she thought it would be free #-o

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Nope, not me I charge and will continue to charge. You give a service away for free people then expect other things done for free.

 

For example:

 

Thanks for putting that hole in my belt you couldn't just stick this shoe for me,. o and can you put my watch strap back on my watch o and I don't expect to pay. As it didn't cost you anything. :twisted:

 

Ah but it has taken up your time which = money o and you have had to buy the tools todo the work.

 

Sorry iIm going to charge.

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Nope, not me I charge and will continue to charge. You give a service away for free people then expect other things done for free..

 

We decide whats free and what aint, not the customer.

 

I can't recall any customer expecting other repairs for free.

 

I think you should know a big percentage of your customers and they know you, therefore they know what to expect from you, thats why they shop in your store.

I think you would loose more custom for charging for such a simple little job than you would gain. They may pay up on the day, but in reality £1 for punching a hole is extortion,

If Lee charged a £1 for every post you made, would you make any :P

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I always ask the customer to put a few coppers in the charity box, its a way of building goodwill in my opinion. As far as I can remember Timpsons have wall banners, or they did, stating how much they expect to be placed into the charity box. They raise hell of a lot of money for child line and have a league table to see which shop has raised the most. :)

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I for one hate charity boxes being shoved under my nose, Or anyone asking or telling me to give to charities.

so I wouldn't ask my customers to put their money in a charity box, although I have one on my counter for those who like to put "coppers" in.

 

I give to charities close to my heart on a regular basis, and don't need to be asked.

 

I hate charities who phone business's with emotional blackmail tactics to try and make you feel guilty for not giving money.

 

Bleedin hell, I think I'll just charge for hole punching :lol: :lol: :roll:

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Guest Iain Cheall

I have been asked a few times if i do hole punching since i opened here and if its a free service i think i will continue to say no and send them to my cousins cobblers shop round the corner :lol:

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Consider this,----------Lady brings in a Belt for a couple of holes.

You punch in the holes and tell her to put something in the charity box, which she does.

Same customer comes back i after about 20 mins and says that the holes are not in the right place and the belt is ruined as the holes do not line up. Not only is the Belt ruined but she can now not wear the £250 Designer Dress that was bought with the Belt. (It happened to me some years ago).

If I had the choice now I would ask the value of the item before doing the job. If they dont want to pay then I would let them use the tool to do the job themselves, most cant do it and then realise that it is a skill that needsa to be paid for.

As many charity boxes get robbed by desperate folk I would not put temptation under their noses. And it isn't just the public who rob them.

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