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Brass E*S Keys not fitting.

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I've had some of the above keys back today where the key won't even go into the lock. I cut 2 sets of 2 for different locks. One set worked fine but the customer said the other set wouldn't even go in the lock. I checked the entire key over and could find nothing out of place,the gauge and bit thickness were exactly the same.


I asked if there was a plate or escutcheon fitted and there isn't.


I'm confused about this problem, have any of you folks encountered anything similar?




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