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Kevin,

 

It's always worth phoning your supplier regularly too - with stock coming and going everyday in Warehouses, its impossible for a Rep to know exactly whats in stock and what ain't. Most major suppliers have freephone numbers, so it won't cost you to ask.

 

Kev

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That freephone number can also be used by the Reps Kev.

No excuse for not knowing whats in stock.

 

Indeed it can, Hugh. Didn't look at it from that angle.

But if you do need something before your next rep visit, you're gonna phone or fax or email an order - so why not ask the question? Failing that, tell the suppliers what you want when you meet them face to face at the Cutting Edge exhibition.

If you don't ask, you don't get.

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If the rep is using a Laptop plgged into your phone line, you pay the bill.

As Keith rightly states, Get the rep to phone the 0800 number from your shop and it costs nowt.

 

As for requests at exhibitions Kev,less than 20% of my requests were ever taken up. Yes the details were taken but not followed up. I would gather it is the seer volume of requests on the day and if they dont have the answer when they trawl through the note pad they dont bother to let you know that they can not help in that instance.

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MY CB rep also uses a laptop, its an excellent program and doesn't need my phone line! its updated daily & I think he even showed me a plug in mobile modem so its probably updated even quicker than that!

 

Its an excellent system and finally brings the reps valuable job back to importance as x minit and proud of it x says My CB rep always checks live on his lap top as to what stock is available which i find very usefull, if something is out of stock I can get an alternative this is something which really turns the traditional reps job on its head. Charles Birch have clearly developed a system to bring the reps call back to the forefront of the trade.

 

Lee

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I'm sure that the reps provide an admirable service and one which we would sorley miss if we all had to do business by phone. (speaking retrospectively).

 

"If you want top-poeces press button 1 now, if you want half soles press button 2, if you want Serpia sheets hold the line and an operator will be with you in 45 minutes".

 

" serpia"!!!! must be scam sheeting from Nigeria :lol:

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As far as I can find out, this is only stocked in Natural or Black.

 

With it not being my area of knowledge though, don't take it as gospel!

 

If you need any more in depth info you need to phone the warehouse or speak to your reps.

 

Sorry I can't be of any more help. Kev

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Sorry I can't be of any more help. Kev
somebody slap him round the head with it will ya! :lol:

 

Nice to see someone from B's is keeping an eye on the forum for them! keep up the good work Kev.

 

Lee

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