Jump to content

Trendsetting Awards

Trade group users
  • Content Count

    42
  • Joined

  • Last visited

  • Days Won

    2

Everything posted by Trendsetting Awards

  1. Trendsetting Awards

    Side Shield

    Hi All, Thanks for the great feedback. We always try to help! P.S Our new 2019 catalogue will be with you in a couple of weeks! Many Thanks, Alex Knight
  2. Trendsetting Awards

    Side Shield

    Hi James, First of all I would just like to apologies about the miss-information you have received from our sales team. We do have stock of spare side shields that we would be very happy to send down for you. If you can contact me via email Alex.Knight@Trend.uk.com, or via phone on 0191 256 1331, we can get everything resolved. Many Thanks, Alex Knight
  3. Trendsetting Awards

    Trophies.

    Hi Everyone, Thank you all for the recommendations! If there is anything we can do please don't hesitate to contact us. Many Thanks, Trendsetting Awards
  4. Just to reiterate Trends view on the subject Firstly, Trendsetting Awards are wholesalers. We have no ambition to be anything other than a wholesaler and have no intention on developing a B2C e-commerce platform. We respect and appreciate the value added by our customers in between goods leaving us to finding themselves with the end consumer. The personal service, finishing of goods and aftercare is something that our customers take huge pride in, which results in repeat business for the majority. We have no desire to try and replicate the quality of service offered by our customers and in many respects it is that quality of service and the complexity of personalisation that has prevented our industry going the same way as many others. Luckily for us Trophies and Awards require much more to finish and be ready for the consumer than IE a pair of trousers. Secondly, We do not want to be in a position whereby we find ourselves inadvertently collecting your customers details via a B2C e-commerce platform, as we believe this will do nothing more than fuel negative speculation regarding our future intentions. Your contacts are your contacts and we would rather it stayed that way. For many years we have encouraged all of our customers to approach us as end users, place an order and see what our reaction is. We can assure you that we refer all end user enquiries to a customer that supports Trend in their local area. We know the historic and recent speculation in the trade and have happily encouraged our customers to do this for their own peace of mind. With regard to price banding. We are a wholesaler and subscribe to a wholesale model that has served us well. We would like to think that we are flexible, reasonable and fair and would encourage you to contact our sales representatives to discuss the matter of price banding further and an improvement in terms can be negotiated. However, its always good to hear views if it is felt that we are approaching price banding in the wrong way. Rightly or wrongly the above outlines the direction that we at Trend have decided to head. We hope that its the right one and would like to here any views positive or negative with regards to what we have said.
  5. We will attempt to address Windcitys earlier post and the subject of price banding within the response below. We have read the contributions to this topic and feel it is worthwhile to explain our own position moving forward into 2018 and beyond. Clearly there is much concern, worry etc over recent developments within the industry as expressed in the majority of the posts in this topic. Firstly, Trendsetting Awards are wholesalers. We have no ambition to be anything other than a wholesaler and have no intention on developing a B2C e-commerce platform. We respect and appreciate the value added by our customers in between goods leaving us to finding themselves with the end consumer. The personal service, finishing of goods and aftercare is something that our customers take huge pride in, which results in repeat business for the majority. We have no desire to try and replicate the quality of service offered by our customers and in many respects it is that quality of service and the complexity of personalisation that has prevented our industry going the same way as many others. Luckily for us Trophies and Awards require much more to finish and be ready for the consumer than IE a pair of trousers. Secondly, We do not want to be in a position whereby we find ourselves inadvertently collecting your customers details via a B2C e-commerce platform, as we believe this will do nothing more than fuel negative speculation regarding our future intentions. Your contacts are your contacts and we would rather it stayed that way. For many years we have encouraged all of our customers to approach us as end users, place an order and see what our reaction is. We can assure you that we refer all end user enquiries to a customer that supports Trend in their local area. We know the historic and recent speculation in the trade and have happily encouraged our customers to do this for their own peace of mind. With regard to price banding. We are a wholesaler and subscribe to a wholesale model that has served us well. We would like to think that we are flexible, reasonable and fair and would encourage you to contact our sales representatives to discuss the matter of price banding further and an improvement in terms can be negotiated. However, its always good to hear views if it is felt that we are approaching price banding in the wrong way. Rightly or wrongly the above outlines the direction that we at Trend have decided to head. We hope that its the right one and would like to here any views positive or negative with regards to what we have said.
  6. Trendsetting Awards

    Plinth wanted

    Hi Rick, We currently supply both silver plated, and Nickel plated plinth bands. The Closest I would have to the dimensions you specified would be the NP17172C (Nickel Plated), and SP17173C (Silver Plated). Both are 70mm Height by 110mm Diameter. Both are currently in stock and readily available. The full list of plinth bands are in our component catalouge on page C45. If there is anything else I can help you with then please dont hesitate to contact me. Many Thanks, Alex
  7. Trendsetting Awards

    Medals

    Hi Shadowster, The second medal is our Braemer medal range (MM2108). Let me know if there is anything else I can help you with. Many Thanks, Alex
  8. Trendsetting Awards

    Personalised medal ribbons or lanyards

    Hi Valerie, I have spoken to Louise and she will give you a call over the next couple of minutes. Many Thanks, Alex
  9. Trendsetting Awards

    Personalised medal ribbons or lanyards

    Hi Valerie, This is certainly something we can provide. If you like I can get Louise to give you a call who deals with all our bespoke orders. Would you like me to get this organised for you? Many Thanks, Alex
  10. Trendsetting Awards

    ezebadge

    Hi dhreilly We recommend any top loading inkjet printer, the Epson Stylus range tends to work quite well. If you need any support or have any further queries, please contact our sales team on 0191 268 2000. Many Thanks, Alex
  11. Trendsetting Awards

    So many out of stock items...

    Hi Steven, I really do apologise that you have had an issue with sold out products recently. If possible can you tell me which products you had the problem with so I can look into the issue further? If you place an order for products which are sold out our staff are expected to offer the best possible replacement available, I hope we found you the best alternative on this occasion. If I can be of any assistance in future please do not hesitate to contact me. Many Thanks, Alex
  12. Trendsetting Awards

    Shields for hibsjo(SCO)

    Hi Joe, This shield looks identical to our E403A 35x25mm Side Sheild. If you would like to place an order for these shields, or require any more information then please don't hesitate to contact me, or sales on 0191 268 2000. Many Thanks, Alex
  13. Trendsetting Awards

    glass medals

    Hi Valerie, They look fantastic! With regards to the minimum order quantity, ask the question with sales, and there is always something we can do. However glad you where able to get everything resolved! Best Wish Alex
  14. Trendsetting Awards

    glass medals

    Hi Valerie Im really sorry for the delayed response. Ive just read you post now. I will arrange for sales to call and get you sorted out if its not too late, unless you have already ordered directly with sales. best wishes Terry
  15. Trendsetting Awards

    glass medals

    hi Valerie No problem at all. Please let me know if there is anything else i could help you with best wishes Terry
  16. Trendsetting Awards

    glass medals

    Hi Valerie I have checked our sample room as i thought we may have had 10 x 50mm glass medals in there. Unfortunately we dont have any. We can get hold of them but it would take a few months so not in time for your customer. Im sorry that we could not help this time. best wishes Terry
  17. Trendsetting Awards

    glass medals

    Hi Valerie How many 50mm glass medals do you need and when for ? Is it the price putting your customer off or just the size? Hopefully I can help with this Best wishes Terry
  18. Trendsetting Awards

    eze badge software

    Hello. Sorry for the delay, I've just spotted this post. We can supply the Ezebadge starter pack for £25.00 plus vat, which includes the software disc and 3 sticker and dome packs to get you going. The system is still really popular and is used by quite a few of our customers. If you want any further information please let me know and I will ask Joe in sales to contact you. Best regards Terry
  19. Hi, We used to supply the 3D blocks in house a few years ago. Unfortunately we no longer offer this service from the UK although we do have a quality supplier in China. The MOQ is 200 pieces and the lead time is 4 to 10 weeks depending on method of delivery. If we can be of any further help please email me. all the best Terry
  20. Trendsetting Awards

    Trophy Suppliers

    Hello All I just wanted to offer the information regarding our free van delivery to hopefully answer any questions you all may have. If you need any further information please let me know. Best wishes. Terry
  21. Trendsetting Awards

    Trophy Suppliers

    Hi Forest Cobbler If you PM your contact details I'll ask your area sales rep to give you a call to discuss your free delivery. We are flexible and will work around what works for you. Let me know if I can help further. Many thanks Terry
  22. Trendsetting Awards

    Google Street View - Inside my shop!

    Hi Steve The shop looks fantastic. Great to see! Best wishes Terry
  23. Trendsetting Awards

    Trophy Suppliers

    Hello All Its Terry here from Trend. Its good to read some positive comments regarding our deliveries etc. We really do value all of our customers business and if there is anything we can do please let me know. We have some great value lines in the 2016 brochure in our Maverick series and lots of great offers on shop displays. Again, please let me know if you need any help or for one of our sales reps to give you a call. Regards Terry
  24. Trendsetting Awards

    Trend setting awards

    Hello BC Did you manage to get sorted out with us? Is there anything i can help you with? best wishes Terry
×