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I ordered a Witter tow bar key for a customer. The key has the right code but isn't turning fully in the lock; it's pulling the actual lock out instead.

Any help greatly appreciated in how to solve this.

Rick.

 

 

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Also the key will not turn fully until the tow bar is fitted on the vehicle, you can force it to think it is on the car by pushing in the 2 bearings and turning the handle (can't remember exactly but it is not easy to do). It will then spring round and the key will then turn 180 degrees as it should but then it is a pain to get it back on the car so do not worry as long as the plug turns then it will be ok.

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Not sure what you mean, Graham. 

The securing wafer is wider than the rest and in the lock housing there's only one groove which is wider than the rest, too. The lock will only go back into this part and it drops all the way down but you can pull it out at any point whilst rotating.

Rick.

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