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We are having all sorts of negative feedback on Era blanks of all makes at the moment.

We have customers who specifically ask for any make but JMA 'because they don't work', the very next phone call will be someone specifically asking for JMA as 'the Silca ones don't work'. We have never stocked HD in Era profiles but sounds like there are issues there too!

Is the common denominator here the Era lock?

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2 minutes ago, grahamparker said:

Never had any issues with Silca blanks either ER2 or UL054 same with the 5 pin versions.

Only in the past 12-18 months have we started to get people ask for another brand, before that we only kept Silca.
 

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One of my competitors stocks and sells a lot of ERA cylinders so we do a lot of ERA cylinder keys i cannot remember one coming back not fitting in we have had issues

when copying keys that others have cut already. But never had issues when copying an original.

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I've had customers back this week with both JMA ER 1D & ER 2D saying they're too thick to go into the lock.Just rang Phil the rep from SKS & he's going to look into it for me...

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Never had any problems to date with the ERA keys, I have however had problems with these UAP blanks being too thick despite being genuine keys........ I just use the UN6D SLIM... I measure the thickness of everything now to be safe.

 

 
 

 

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On 6/27/2018 at 12:48 PM, Michael said:

I always cut these by clamping with the bottom groove now, seems to have eliminated the odd one that wasn't working!!

We do this with UAP, too, otherwise they don't work. Any other keys which cut better (or will only work) if cut referenced off groove rather than bottom edge?

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On 6/27/2018 at 10:12 AM, Gray said:

Never had any problems to date with the ERA keys, I have however had problems with these UAP blanks being too thick despite being genuine keys........ I just use the UN6D SLIM... I measure the thickness of everything now to be safe.

 

 
 

 

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Hi. I have passed this on the UAP's technical team to investigate. If I hear anything back I will let you know.

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