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Tom D

leather belting

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could someone please explain to the Charles birch group that when a customer  orders 3metres of 8mm leather belting , he dosent mean 4  one metre lengths , god help them when phil retires

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I always hear people talking about how bad they are. I ordered for the first time and ordered three pairs of JR soles and the dovetails to go with them. Recieved four of the same heel. I had to laugh. Could only imagine what it would be like If I was ordering stock for a full shop. When I rang up to tell them they said they don’t do JR dovetails 

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This is as true as I'm sitting here.  Just had a Birch rep in Asian looking type with glasses. Asked me if I was my opposition. No I said. Told him I'd dealt with Birches for years and years. Where is your opposition?   Next street back I said. OK he said If you ever need a rep let me know and fucked off...... Staggered!!!!   He was here and couldn't even converse with me properly ...  I was of the opinion that like his firm he just could't be arsed...... Bring back reps that knew what they were talking about, reps that would stop for a brew. Like Gordon Furness with his pipe and breakfast stains down his tie...Reps that knew WTF they were talking about.

 

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2 hours ago, HarryHeffernan said:

I always hear people talking about how bad they are. I ordered for the first time and ordered three pairs of JR soles and the dovetails to go with them. Recieved four of the same heel. I had to laugh. Could only imagine what it would be like If I was ordering stock for a full shop. When I rang up to tell them they said they don’t do JR dovetails 

If I had a business that sold car parts I would want staff that knew about car parts... If I had a business that wholesaled to the shoe repair trade I would employ ex shoe repairers who knew what they were talking about.

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The companies I use are the ones whose reps visit just to see how things are going and tell me about the newest products. I don’t bother with the ones who only visit if I’m going to put in an order. The role of a rep seems to have been lost for many and they are just salesman now

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9 hours ago, grahamparker said:

I am still suprised how many people still use B*****S they are a law unto themselves.

You still can't bring yourself to say Birches Graham. You still say B*****s......... :smt046

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apparently  phil binns replacement is the boyfriend of  one of the girls in the  leeds office, ive tremendous respect for  phil  don't think I'm going to feel the same about his replacement, now according to phil hes been learning his new job in the warehouse. it was probabaly him  who picked  my order

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7 hours ago, mathews said:

Last time I ordered two bundles of stick on soles I got two pairs of left feet :shock: haha no joke

How can you get "two pairs of left feet"?

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