Jump to content


Photo

Silca servers


Best Answer St.Am92 , 20 December 2017 - 07:59 AM

All working this morning.
Server ok
Internet ok.
Communication from Silca: crap. Go to the full post


  • Please log in to reply
29 replies to this topic

#1 St.Am92

St.Am92

    200+ Poster : Intermediate user

  • Trade group users
  • PipPipPipPip
  • 242 posts

Posted 18 December 2017 - 01:39 PM

Anyone else having problems connecting to the silca servers with their m box?
Keep getting the message "missing server connection "
Nothing to see here. Move along

#2 paul@pnc

paul@pnc

    200+ Poster : Intermediate user

  • Trade group users
  • PipPipPipPip
  • 478 posts

Posted 18 December 2017 - 02:08 PM

An update was required on your M-box software today. You'll need to do that before you can do anything else.


Cobbler, key cutter, engraver and small time supplier of repair materials.


#3 St.Am92

St.Am92

    200+ Poster : Intermediate user

  • Trade group users
  • PipPipPipPip
  • 242 posts

Posted 18 December 2017 - 02:45 PM

An update was required on your M-box software today. You'll need to do that before you can do anything else.


Thanks for the reply, i already did the update last week, so am stumped to why it won't communicate. Possible bug?.
Worked alright on Saturday.
Nothing to see here. Move along

#4 k4mrc

k4mrc

    1000+ Poster: Expert user

  • Trade group users
  • PipPipPipPipPipPip
  • 1,694 posts

Posted 18 December 2017 - 06:47 PM

An update was required on your M-box software today. You'll need to do that before you can do anything else.

 

We also did the update and couldn't link up today, I thought something else was wrong?

will re do tomorrow



#5 hibsjo(SCO)

hibsjo(SCO)

    2000+ Poster: High rank user

  • Trade group users
  • PipPipPipPipPipPipPip
  • 2,782 posts

Posted 18 December 2017 - 07:10 PM

ours is linked constantly to the wifi and assume it will be ok

can someone clarify this?

carry on!



#6 k4mrc

k4mrc

    1000+ Poster: Expert user

  • Trade group users
  • PipPipPipPipPipPip
  • 1,694 posts

Posted 18 December 2017 - 07:33 PM

ours is linked constantly to the wifi and assume it will be ok

can someone clarify this?

carry on!

 

So was ours??



#7 St.Am92

St.Am92

    200+ Poster : Intermediate user

  • Trade group users
  • PipPipPipPip
  • 242 posts

Posted 18 December 2017 - 07:45 PM

[quote name="hibsjo(SCO)" post="267777" timestamp="1513624247"]

ours is linked constantly to the wifi and assume it will be ok
can someone clarify this?
carry on![/quote

Yes,mine is always connected.The latest update was applied just s few weeks ago. Its been working fine until this morning (m box) with the message'missing server connection '. Wether on wifi or plugged in. Just will not connect to the Silca servers.
I've taken box home tonight to see if a different internet connection makes a difference. And it don't.
Nothing to see here. Move along

#8 hibsjo(SCO)

hibsjo(SCO)

    2000+ Poster: High rank user

  • Trade group users
  • PipPipPipPipPipPipPip
  • 2,782 posts

Posted 19 December 2017 - 08:17 AM

this update had to take place before 22/12/17

will check today and see what machine says

carry on!



#9 eimco

eimco

    50+ Poster: Established user

  • Trade group users
  • PipPipPip
  • 93 posts

Posted 19 December 2017 - 08:32 AM

As long has the SW version is 1.1.0 it should be ok. But I have the latest software and I have service unavailable on my M-Box this morning. I have the current 04..05.090. Also my Smart Remote Programmer is not working to it’s not connecting on the Silca side too.

#10 skiathosworkshop

skiathosworkshop

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 19 December 2017 - 10:22 AM

Same problem in Greece since yesterday.

server: not exist

internet: not exist

Does anyone knows what's going on?

 



#11 eimco

eimco

    50+ Poster: Established user

  • Trade group users
  • PipPipPip
  • 93 posts

Posted 19 December 2017 - 10:23 AM

My Silca agent knows nothing at all. I hope it doesn’t last much longer.

#12 St.Am92

St.Am92

    200+ Poster : Intermediate user

  • Trade group users
  • PipPipPipPip
  • 242 posts

Posted 19 December 2017 - 11:58 AM

I'm glad it's not just me then.
I spent a good part of yesterday and last evening trying to find a solution to no avail.
No word from silca about this as I'm convinced now it's a problem with their servers.
Would be nice to know when a fix is available.
I'm losing 2-3 jobs a day because of this.
Nothing to see here. Move along

#13 eimco

eimco

    50+ Poster: Established user

  • Trade group users
  • PipPipPip
  • 93 posts

Posted 19 December 2017 - 11:59 AM

It would be nice to know it will take X amount of time and then we can plan accordingly but the silence is the worst part. Hopefully we find something out soon.
  • St.Am92 likes this

#14 rapidlocks

rapidlocks

    500+ Poster: Advanced user

  • Trade group users
  • PipPipPipPipPip
  • 697 posts

Posted 19 December 2017 - 02:06 PM

has anyone emailed silca or mat at silca uk , im sure they can advise


WWW.Nottinghamcarkeys.co.uk
Nottingham auto locksmith


#15 eimco

eimco

    50+ Poster: Established user

  • Trade group users
  • PipPipPip
  • 93 posts

Posted 19 December 2017 - 02:07 PM

Hi Martin I ain’t from the UK and don’t have those contact details. Good idea though.

#16 St.Am92

St.Am92

    200+ Poster : Intermediate user

  • Trade group users
  • PipPipPipPip
  • 242 posts

Posted 19 December 2017 - 04:20 PM

has anyone emailed silca or mat at silca uk , im sure they can advise


I emailed yesterday.
Yet to receive a reply.
Nothing to see here. Move along

#17 skiathosworkshop

skiathosworkshop

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 20 December 2017 - 07:51 AM

It looks that the problem is solved

The server works in Greece

I hope the same to everybody

Thanks for your help



#18 St.Am92

St.Am92

    200+ Poster : Intermediate user

  • Trade group users
  • PipPipPipPip
  • 242 posts

Posted 20 December 2017 - 07:59 AM   Best Answer

All working this morning.
Server ok
Internet ok.
Communication from Silca: crap.
Nothing to see here. Move along

#19 eimco

eimco

    50+ Poster: Established user

  • Trade group users
  • PipPipPip
  • 93 posts

Posted 20 December 2017 - 09:56 AM

Same here all good on the M-Box but the Android version of the Smart Remote App is still not fixed but I can work around that for the time been.

#20 simon1

simon1

    5+ Poster: New user

  • Trade group users
  • PipPip
  • 24 posts

Posted 21 December 2017 - 06:07 PM

Hi

After silca fantastic M box upgrade my RW 4 plus has been downgraded to  087 version ,how too fix that ?

Many thanks 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users