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any info on mastergrave compact please

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I have now picked a compact up from a silverware firm that no longer used this model. it came with the dongle, advanced disc etc, they advised me to just get a pc with windows 7 to run it. My son has installed the software from the discs but when the vistool 6 loads you can't open any of the options as an error message comes up. Does anyone know what we could be doing wrong?

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