keysinthecity Posted September 4, 2015 Report Share Posted September 4, 2015 So before I start this post, can I just say, I am aware we have been far too casual (and possibly cavalier) in how we have been "doing" watch batteries...we will have to change all that now. Basically we've been doing watch battery changes without mentioning the issue of water-resistance to the customer and without testing watches after the battery change (we have no way of testing watches). Now a customer has brought her Toy brand watch in and says it steams up in the shower. Additionally the gasket seemed to be hanging out of the case back. Bit confused about that. It might be because she'd opened the case to let the watch dry out? But anyway. We should have mentioned before doing the watch that the watch would no longer be guaranteed water resistant but we didn't. What do? The watch is ticking again but it looks quite sorry for itself with the gasket stretched and poking out. We want the customer to be happy and to "do right by her" - but I think a new one of these watches is £200! Lee, could we send the watch to you for some TLC for example? thank you... Quote Link to comment Share on other sites More sharing options...
Broms Cobb Posted September 5, 2015 Report Share Posted September 5, 2015 "takes some b*ll*cks to own up here" so good luck to you Try looking at Cousins web or telephoning them - I saw a catalog this week funnily enough, cant find it this morning but will keep looking, you can replace the rubber gasket, and should not cost you too much fingers crossed Quote Link to comment Share on other sites More sharing options...
Count Muppet Posted September 5, 2015 Report Share Posted September 5, 2015 I always looked at those toy watch and wondered why people would pay for a battery and not buy a new watch. I expected them to only be about £5. What a load of old crap. Quote Link to comment Share on other sites More sharing options...
Mike at Vauxhall Posted September 5, 2015 Report Share Posted September 5, 2015 I always looked at those toy watch and wondered why people would pay for a battery and not buy a new watch. I expected them to only be about £5. What a load of old crap. Couldn't agree more. Overpriced piece of rubbish. Look out in future, often the plastic casing has small cracks , making waterproofingImpossible. Quote Link to comment Share on other sites More sharing options...
City Cobbler Portsmouth Posted September 25, 2015 Report Share Posted September 25, 2015 pretty sure these are only 3atm anyway so cant pressure test them, best thing to do would be to just replace the 'o' ring and hope for the best and just make sure you let customers know before you put a battery in that you cant guarantee the water resistancy. Quote Link to comment Share on other sites More sharing options...
robinh Posted September 25, 2015 Report Share Posted September 25, 2015 from the topic title I thought I was going to see a video.....................very disappointing . Mike at Vauxhall 1 Quote Link to comment Share on other sites More sharing options...
Mick Friend Posted September 25, 2015 Report Share Posted September 25, 2015 tut tut, Now if it's real action your after! I have a video of a key being cut.... sexy Uh? Quote Link to comment Share on other sites More sharing options...
hibsjo(SCO) Posted October 1, 2015 Report Share Posted October 1, 2015 every time i read this heading i think its a porno title more so when i see Micks name under it lol carry on! Lee 1 Quote Link to comment Share on other sites More sharing options...
Irontoe Posted October 12, 2015 Report Share Posted October 12, 2015 "takes some b*ll*cks to own up here" so good luck to you Try looking at Cousins web or telephoning them - I saw a catalog this week funnily enough, cant find it this morning but will keep looking, you can replace the rubber gasket, and should not cost you too much fingers crossed Phoning Cousins? Only if you want a brain dead automaton reading from a script saying 'Computer says no' or 'You'll have to look on the website, I can't handle your query here'. Quote Link to comment Share on other sites More sharing options...
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