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Rough/Messed up suede

Suede Shoes Trainers Repair Restore

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#1 SparkofBlaze

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Posted 14 August 2015 - 12:40 PM

I bought some suede huaraches and the suede on one shoe is rough and lighter than the other

#2 Mr Bargy

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Posted 14 August 2015 - 01:06 PM

Not a bright spark then.............Take them back and complain.



#3 SparkofBlaze

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Posted 14 August 2015 - 01:12 PM

They were bought online

#4 x minit uk

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Posted 14 August 2015 - 04:09 PM

They were bought online

 

 

 You still have consumer rights.


NEVER SAY NEVER.

#5 CBPTerritoryManager

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Posted 14 August 2015 - 04:16 PM

If they were bought online, you are covered by the Consumer Contracts Regulations (used to be distance selling regs). Your rights are well protected, so before paying out, it's well worth getting in touch with the retailer.
 
If the boots don't match, it sounds like they are "not as described", covered by the Sale of Goods Act - very simple and clear legislation aimed at protecting consumers. 
 
Try the retailer first - let us know how you get on.


#6 petercoulson

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Posted 14 August 2015 - 06:20 PM

Havent actually said why you have posted?


all the best at siserve.co.uk

#7 northamptonshoemaker

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Posted 19 August 2015 - 04:33 PM

Was it a discount outlet as they could have been seconds/ rejects in which case you probably won't get a refund,,,,,just a thought
Y

#8 kobblers

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Posted 20 August 2015 - 01:00 PM

Havent actually said why you have posted?

Maybe he's looking for a matching pair?

 

Rick.


if i could make a wish, i think i'd pass, can't think of anything i need.





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