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Lee

July 2014 - Do you cut ebay blanks

Do you cut customer supplied blanks, such as car keys from Ebay.  

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Yes but I tell customer that I will NOT take any responsability if the key does not work due to the fact that often ebay keys are copy/wrong blanks and I only guarantee my own blanks. Once the customer exepts this then I will cut it (sometimes) #-o :-k

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I'm with Lee on this. Why invest money in new machinery and not use it when a customer comes to you with their own key. I do and I am quite happy to take the money for doing so.

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I'm interested as to how you all price the ebay keys.

 

If you normally charge, say, £45 for your own cut and programmed blank, how much would you charge for an ebay key?

 

We don't cut car keys at all as there is next to no demand here for them. We used to cut the pre-chipped types for £5.99 and people used to have a heart attack at that :mrgreen:

 

Rick.

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i dont cut customers keys i will always sell them one of mine to cut

one of the guys cut a £3 ebay skoda key on the viper and fu##ed the key and the blade lesson learned

so we dont do it

im not tossing any money to competition as we sell the the service and guarantee to the customer

carry on!

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Use worn blades Jo, i have a couple of each sat aside just for cutting ebay keys.

 

Only had a couple snap but never done any damage to my machine, have damaged the odd blank but we say it's possible before we start and we still charge.

 

Ebay and dealer keys are a really good for us and make us more money than shoe repairs.

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I tell the customers 'we don't do third party keys (their own) as we can't guarantee them'

 

We used to under the understanding that there is no come backs (which of course they all agree to) - after a couple of 'no-go's' the customers still returned screaming all hell , and one couple threatened to smash my shop up with they're entire family ! (Nice)

 

After that I thought I'd rather lose the odd fiver and save a whole world of stress (my competitor AND my local Timpsons don't touch them for the same reasons )

 

It's well cheeky anyway ...

 

After all you don't walk into your local chippy and ask to fry your own spuds !

 

So jog on ....

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first two customers today, a 4 sided Citroën case & a mercedes flip blade. £30 by 9:15am why would you NOT cut them!

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Like others, we don't guarantee that an ebay key will work, but will still do our best to make sure it does.

 

Quite often the customer will say something along the lines of "but I didn't think you could supply the blank, thought I could only get it online or from a dealer. And I'm not paying their prices."

 

Unfortunately the very fact that they think we can't do them, probably just means that we're not getting the message out there that we can.

 

Whatever, annoying as it is, why turn away money.

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