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shadowster

advice

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anybody on here can give me a bit of legal advice, to cut a long story short

i paid £1200.00 for a new motherboard on an engraving machine and when i finally got it back the mother board was burnt out , i contacted the guy that was sorting it and his reply was "it was fine when it left here". and now is ignoring my emails

if anyone can help theres lot more to the story

 

shadowster

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You should set your case out in writing to the supplier.

Make sure you cover all the points

ie board tested and found faulty

you agreed to repair

board returned after payment

arrived back - visually appeared to be damaged

tested and found faulty

independently certified as such

require refund in full

should be posted by a signed for service

that way whem contacted he cannot say neverheard a word been 2 months he could have damaged it himself

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